Job Description
Service Advisor Pretoria East
Sapientis is seeking an experienced, high-energy Service Advisor for a flagship corporate motor dealership in Pretoria North. If you are a technical communicator who thrives on delivering a 5-star customer experience and has a proven track record with the high volume brands (eg Ford, Toyota etc), we want to hear from you.
The Role
As the face of the service department, you will bridge the gap between the workshop and the customer. You will manage the entire service journey - from the first booking to the final handover - ensuring that every vehicle meets high franchise standards while driving department profitability.
Key Responsibilities:
- Customer Journey: Greet customers, diagnose service needs, and provide professional technical advice.
- Workflow Coordination: Schedule bookings...