Job Description
Job Title: Licensing & Registration Service Desk (LRS) – Level 1 Support
Job Type: 1-Year Contract (Renewal based on performance and business requirements)
Work Mode: Work from Office
Shift: Rotational Shift (24/7)
Job Summary
The Licensing & Registration Service Desk (LRS) is responsible for providing Level 1 support to both existing and prospective vendors on matters related to licensing and registration processes. This role ensures a seamless experience by assisting vendors with application submissions, updates, renewals, and compliance requirements while maintaining alignment with organizational procurement policies and guidelines.
Key Responsibilities
- Provide first-level support to vendors regarding licensing and registration processes.
- Assist with application submissions, status tracking, updates, and renewals.
- Guide vendors on classification requirements, i...