Job Description
At TuParcero, we’re looking for a Verification Manager to lead our verification team and ensure efficient day-to-day operations within our credit approval process.
This role is responsible for managing the team that reviews credit applications, validates customer identity and documentation, and supports accurate approval decisions while maintaining service levels and operational efficiency.
This position is ideal for professionals currently working as Team Leads, Supervisors, or Operations Coordinators in call center environments who are ready to grow into a managerial role.
What you’ll do
- Lead, coach, and develop the Verification team
- Monitor productivity, quality, and SLA compliance
- Support escalations and complex verification cases
- Ensure applications are reviewed accurately and efficiently
- Identify process improvement opportunities
- Collaborate with Operations and Customer...