Job Description
Description
/ AccountabilitiesReporting to the Senior Vice President & Chief Claims Officer, the Vice President, Claims Operations, TD Insurance is responsible for leading a best-in-class Claims organization, including Auto, Residential, Small Business, Catastrophic events, and Claims Response Operations. The accountabilities of this role include, but are not limited to, the following:
Deliver on legendary customer and colleague experiences
Manage incurred claims costs within the approved risk appetite to meet the business goals of TD Insurance (TDI)
Continually improve the Claims target operating model, end-to-end processes, and internal control frameworks to help TDI achieve its strategic objectives
Lead 1,000+ colleagues across the Auto, Residential, Small Business, Catastrophic Claims and Claims Response Operations teams
Lead the Auto Center network and broader repair capacity opportunitie...