🎯
Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Focus on excellent personalized service to PB customers by attending to their banking transaction needs and resolving problems/complaints within specified TAT.
- Actively identify and pursue sales opportunities by:
- Expanding and growing new customer base and new investment accounts through referrals from existing PB customers or personalized service recovery efforts.
- Growing existing relationship AUMs, i.e. CASA & Fixed Deposits, and acquiring new customers.
- Working with the Wealth Management Office, Branch Operations, Customer Service Division and Lending Hubs to obtain comprehensive product updates exclusive to affluent customers.
- Identifying cross‑sell opportunities among existing PB customers and deepening relationships.
- Promoting product bundles (where applicable) to achieve higher cross‑sell penetration and contribute to the bank’s revenue growth.
- Actively sourcing new sales and leads ...