Job Description
Same platform, different brand. Your saved jobs and alerts as well as your log in details have moved with you.
PR's and Citizens or Existing Work Permit holders can only apply.
Candidate should be in Singapore.
Job Requirement
1. Accurately able to test, identify, repair, resolve document end user technical issues regarding basic network/desktop/laptop/Thin Client support,
Printers, Tablets, Corporate Mobile (iOS & Android), as well as LAN cable drops, BYOD, I.P. Phones, Audio & Video conference devices.
2. Performs timely resolution of workstations, mobile, hardware and software problems within SLAs (Service level Agreement) through effective use of
experience, knowledge, and technical resources through a ticketing system. Deep knowledge of “ServiceNow” would be a real advantage.
3. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
4. VIP Support
5. SPOC for business leaders & H...