💼 Full-Time Position

VIP Front Desk Agent — Opera PMS Expert (UAE)

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Western Hotels Abu Dhabi
📍 zayed city, abu dhabi emirate, United-Arab-Emirates
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Location
zayed city, United-Arab-Emirates
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Posted
June 15, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Requirements

  • Minimum 2 years of front office experience in a 4-star or 5-star UAE hospitality environment.
  • Hands‑on expertise with Opera Property Management System (PMS) is strictly required.
  • Clear criminal record to pass the mandatory Abu Dhabi CID security clearance.

Responsibilities

  • Manage VIP guest check‑ins, check‑outs, and room allocations smoothly during high‑occupancy periods.
  • Accurately log all guest passport and Emirates ID details into the government security system.
  • Handle guest complaints effectively and actively cross‑sell hotel F&B outlets to increase revenue.

Benefits

  • Tax‑free competitive monthly salary plus a share of the hotel's service charge.
  • Free high‑quality staff accommodation, duty meals, and company‑provided transportation.
  • Premium health insurance and an annual flight ticket to your home country.