Job Description
We are seeking a highly organized and proactive Virtual Administrative Support Specialist to provide a combination of customer service, technical support, and administrative assistance. The ideal candidate is detail-oriented, tech-savvy, and experienced in managing client communications while keeping operations running smoothly.
- Full-time, 40 Hours/Week
- Fully remote, work from home
- Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
- Availability to work during EST business hours.
Key Responsibilities
Customer Service & Technical Support
- Respond promptly to customer inquiries via email, chat, and/or phone
- Troubleshoot basic technical issues and provide clear, step-by-step solutions
- Escalate complex concerns to the appropriate team when necessary
- Maintain a high level of professionalism and customer satisfaction