Job Description
As a Virtual Medical Receptionist, you will work directly
with our clients – doctors(Optometry ) and other medical professionals based in the USA.
We help our clients improve workflow, save time, and remove the burden of in-room documentation. A Virtual Medical Receptionist can also help with back-office and administrative tasks.
Duties and responsibilities
- Greet patients virtually at reception desk, answer phones, schedule appointments
- Handle incoming and outgoing emails and phone calls professionally and on time.
- Update and maintain accurate patient records, ensuring data integrity and confidentiality.
- Prepare patients for office visits
- Collect and verify patient insurance benefits
- Collect patient co-pays and payments
- Communicate with patients to provide pre-operative instructions and appointment information
- Collect necessary patient records and documentation pri...