Job Description
We are seeking a detail-oriented and experienced Virtual Medical Assistant to support a busy clinic in the United States within the Referral Department. This role is ideal for someone who is organized, proactive, and experienced in handling medical referrals and insurance processes in a fast-paced healthcare environment.
Role Description
This is a full-time remote role for a Virtual Referral Coordinator (WORK FROM HOME). The role involves verifying insurance details, coordinating referrals, managing communication between healthcare providers and patients, and ensuring documentation are handled accurately. Schedule and coordinate patient appointments. Process and manage insurance referrals from initiation to completion. Other responsibilities include providing excellent customer service, maintaining professional phone etiquette, and streamlining the referral process to enhance efficiency and patient experience.
Qualifications
- At leas...