Job Description
We are looking for a detail‑oriented and customer‑focused Virtual Travel Client Services Coordinator to support clients throughout their travel journey. In this role, you will play a key part in delivering a smooth and enjoyable travel experience by providing timely assistance, helpful information, and proactive communication.
Key Responsibilities
- Communicate with clients via email, phone, and chat in a professional and friendly manner
- Review travel itineraries and confirm trip details with accuracy
- Provide relevant information about destinations, travel requirements, and guidelines
- Proactively follow up with clients prior to departure to ensure readiness
- Respond to inquiries and resolve concerns efficiently
- Escalate complex issues to the appropriate team when necessary
Qualifications
- Strong communication and interpersonal skills
- Excellent organizational and...