Job Description
Visa Supervisor
Location: Makati
Work Setup: Onsite
Work Schedule: Monday to Friday
Job Summary
The Visa Supervisor is responsible for supervising daily visa processing operations, ensuring timely and accurate handling of applications while supporting team performance and client service. The role focuses on operational execution, team coordination, and handling escalations.
Key Responsibilities
Supervise day-to-day visa processing activities and ensure timely completion of applications
Handle visa applications for various client segments including seafarers, sub-agents, and walk-in clients
Review documents and ensure completeness and accuracy based on embassy requirements
Assist in handling escalations, urgent requests, and priority cases
Support VIP client handling when needed
Coordinate with embassies, agencies, and partners for updates and p...