Job Description
Could you confidently direct a visitor to Winchester Cathedral? Advise on how to reach Jane Austen’s House Museum? Or recommend National Trust properties in the surrounding area?
We have an excellent opportunity to join our Visitor Information Centre team.
Role summary
You will play a key role in delivering a high standard of customer service to both visitors and residents, providing accurate, engaging, and helpful information on local attractions, events, and services. The role also includes retail responsibilities, such as selling souvenirs and gifts using an EPOS system, and administering and booking guided group tours of the city.
Responsibilities
- Provide accurate, engaging, and helpful information on local attractions, events, and services.
- Deliver high standard of customer service to visitors and residents.
- Sell souvenirs and gifts using an EPOS system.
- Administer and book guided group tours of ...