Job Description
Role Responsibility
An exciting opportunity has arisen to join Kent Country Parks as a Visitor Services and Events assistant.
You will work in the reception and shop area of the Visitor Centre so that visitors receive a warm and professional welcome, an efficient and helpful response to their needs and a retail experience in line with the Country Park setting.
Key responsibilities include:
Manage the reception/information desk providing a public interface, friendly welcome and present a pleasant and helpful manner to the general public at all times. Provide a basic First Aid point for visitors experiencing problems and to provide a calm and efficient initial response to issues, escalating as needed to other staffSupport the delivery of an annual events programme ensuring customer experience is paramount.Provide a first class, professional venue hire, birthday party and team building welcome service for all cus...