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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
VodafoneThree - Major Incident Management Specialist, Network Operations
- Full-time
- V3 Requisition Grade: 10
- Location: Newbury + Hybrid
- Working hours: Full time 37.5 hours per week - 24/7 Shift
- Shift based role
What you’ll do
- Providing leadership and direction during Disaster Recovery, Business Continuity, P0, P1, P2, P3, P4 and VIP incidents. Ensuring absolute command and control, whilst maintaining an overall incident perspective and ensuring the Incident Management processes are followed by all involved. Leads the incident response team and coordinates technical teams during high-priority incidents.
- Accountable for the correct Prioritisation of incident impact.
- Coordinating/facilitating the communication process as well as the escalation process during all Disaster Recovery, Business Continuity, P0, P1, P2, P3, P4 and VIP incidents. Acts as the primary point of contact fo...