💼 Full-Time Position

Voice Engineer

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Pontoon
📍 Chester, Cheshire, United Kingdom
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Location
Chester, United Kingdom
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Posted
May 24, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Voice Engineer
Contract Length: 12 months
Location: Chester
Working Pattern: 3 days per week in the office

Are you a skilled Voice Engineer looking for your next challenge? Join our dynamic team at an innovative organization where your expertise in voice services will be valued and utilized to its fullest! We are on the lookout for a talented Voice Operations Engineer who can support MS Teams and Cisco Enterprise Voice services and make a significant impact on our global voice infrastructure.

What You'll Do:
As a Voice Engineer, you'll play a pivotal role in managing and supporting our core voice services. Your responsibilities will include:

Handling all aspects of core voice services and ensuring seamless operation of our global voice infrastructure.
Supporting Voice platforms and interconnectivity with Enterprise telephony, Contact Centre, and Transport, including managing external carriers.
Participating in change and problem manage...