Job Description
A cloud communications company is seeking a NOC and L1 Technical Support professional in Manila. This hybrid role involves monitoring systems, incident triage, and customer issue handling in a 24/7 environment. The ideal candidate should have a strong understanding of SIP and VoIP troubleshooting, along with excellent customer communication skills. Experience in a technical support or NOC environment is preferred. This role offers a hybrid work setup with 3 days in the office and 2 days working from home.
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