Job Description
VP of Customer Service Operations
📍 Manchester (Onsite)
💰 £100,000 Basic + Monthly Performance Bonus (circa £15,000 a across the year)
👥 Managing 4 Global Department Heads
📈 Reporting directly to the Chief Commercial Officer
I'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over 20,000 customers across 11 countries.
Whilst this role has responsibility for multiple operational functions, the largest and most significant area is Customer Support/Customer Service. The support function currently represents the biggest team within the remit and is expected to continue growing as the business scales (circa 45 heads currently)
Because of that, I believe this could be a particularly interesting opportunity for a Head of Customer Service/leader looking to take the next step into a broader operational leadership role.
The successful person will oversee four global func...
📍 Manchester (Onsite)
💰 £100,000 Basic + Monthly Performance Bonus (circa £15,000 a across the year)
👥 Managing 4 Global Department Heads
📈 Reporting directly to the Chief Commercial Officer
I'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over 20,000 customers across 11 countries.
Whilst this role has responsibility for multiple operational functions, the largest and most significant area is Customer Support/Customer Service. The support function currently represents the biggest team within the remit and is expected to continue growing as the business scales (circa 45 heads currently)
Because of that, I believe this could be a particularly interesting opportunity for a Head of Customer Service/leader looking to take the next step into a broader operational leadership role.
The successful person will oversee four global func...