Job Description
**MANTECH** seeks a motivated, career and customer-oriented **VTC Technician** to join our Air Force team at **Eglin AFB** .
The VTC Technician's primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.
**Responsibilities include, but are not limited to:**
+ Tier I & II customer support
+ Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
+ Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
+ Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
+ Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
**Minimum** **Qualifications:**
+ Bachelor’s degree in ...
The VTC Technician's primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.
**Responsibilities include, but are not limited to:**
+ Tier I & II customer support
+ Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
+ Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
+ Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
+ Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
**Minimum** **Qualifications:**
+ Bachelor’s degree in ...