Job Description
Purpose
Deliver high-quality dine-in service and ensure a positive customer experience.
Key Responsibilities
- Greet and seat customers professionally.
- Present menus and explain specials.
- Take accurate food and beverage orders.
- Serve meals and beverages promptly.
- Check customer satisfaction during service.
- Clear and reset tables efficiently.
- Process payments when required.
- Manage customer complaints professionally.
- Maintain cleanliness in dining areas.
- Coordinate with kitchen and cashier teams.
Competencies Required
- Interpersonal skills
- Customer focus
- Communication skills
- Multitasking ability
- Emotional intelligence
- Service orientation
- Conflict handling skills
- Professional presentation
Requirements
- Previous hos...