Job Description
Key Responsibilities Customer Service Respond to customers' queries in a timely and professional manner. Contact customers regarding stock availability and delivery arrangements as needed Inventory Application Utilize the inventory application for daily order processing, including : incoming goods receiving notes, Delivery notes, Picklists, Stock queries, Ensure Data is recorded and filed accurately Delivery Jobs Assignment Assign orders to drivers using the Fleet Management Application. Monitor delivery status and ensure timely completion of jobs Communicate with drivers who are prompted for late deliveries and resolve issues promptly Consolidate Documents Consolidate and organize documents for submission to the office for billing, including: Delivery notes+Invoices, Customer-specific document requiring signatures during the delivery process Update Billing information Update each customer's account with work done for the month to facilitate accurate billing by the office Communicate w...