Job Description
Camping World is seeking a Warranty Administrator to join our growing team.
**What You'll Do:**
+ Foster and maintains excellent relations between customers and store
+ Answer incoming telephone calls and responds in a courteous and professional manner
+ Assist Service Advisor in scheduling service appointments according to scheduling policies
+ Greet all incoming customers in a professional and courteous manner
+ Assist Service Advisors in write up of incoming customers work orders
+ Obtain any needed warranty or customer authorization prior to working on unit including taking of pictures, faxing in for authorization or any / all procedures as prescribed in the manufacturer's warranty policy & procedure manuals
+ Follow up on all warranty receivables to ensure payment in timely manner, contacting customers as needed to schedule appointments for special order parts
+ Fill in as needed as service dispatcher
+ Participate in training as prescribe...
**What You'll Do:**
+ Foster and maintains excellent relations between customers and store
+ Answer incoming telephone calls and responds in a courteous and professional manner
+ Assist Service Advisor in scheduling service appointments according to scheduling policies
+ Greet all incoming customers in a professional and courteous manner
+ Assist Service Advisors in write up of incoming customers work orders
+ Obtain any needed warranty or customer authorization prior to working on unit including taking of pictures, faxing in for authorization or any / all procedures as prescribed in the manufacturer's warranty policy & procedure manuals
+ Follow up on all warranty receivables to ensure payment in timely manner, contacting customers as needed to schedule appointments for special order parts
+ Fill in as needed as service dispatcher
+ Participate in training as prescribe...