Job Description
Are you detail-oriented, analytical, and passionate about operational excellence? We are looking for a proactive and driven Warranty Manager to oversee and optimise our national warranty operations. This role offers exciting career growth into Operations & Supply Chain Management and is ideal for someone who thrives in fast-paced inventory and distribution environments.
Role Overview
The successful candidate will manage the end-to-end warranty and return merchandise (RMA) process, ensuring efficient stock reconciliation, supplier claims management, inventory accuracy, and minimisation of stock write-offs.
Key Responsibilities
- Manage defective, repaired, and replacement stock workflows nationally
- Oversee the end-to-end RMA process for damaged, defective, or incorrect products
- Coordinate with logistics, warehouse, procurement, finance, suppliers, and sales teams
- Manage supplier claims, repairs, replacements, and credit...