Job Description
Position : Warranty & Sales Support Specialist (CPAP)
Salary : 1,400 AUD - 1800 AUD
Working Hours & Conditions : Monday to Friday 8:00 AM - 5:00 PM AEST
OVERVIEW:
We are seeking a detail-oriented, proactive Warranty Sales Support to join our growing e-commerce team. In this role, you will initially take full ownership of our post-sale support operations, specifically managing warranty claims and 30-day exchanges.
This is not a generic Virtual Assistant role. We are looking for a specialist who can master a niche, medical-adjacent product category (Sleep Apnea & CPAP equipment). For the right candidate who demonstrates confidence, accuracy, and deep product knowledge, this role has excellent growth potential to expand into high-value sales-related support.
RESPONSIBILITIES: