Job Description
The Warranty Superintendent will be responsible for customer and trade assessments, correspondences and bookings in a timely manner. They ensure that customers have a positive experience with their warranty, resolving any issues they may have in a timely and professional manner.
Essential Functions
Pre Occupancy & Possession Walk Throughs with Customers
- Conduct pre-occupancy walk throughs with customers and provide a deficiency list to the construction team.
- Conduct possession walk throughs and sign offs of deficiencies with customers.
- Educate customers on how to properly care for their new home.
- Review regular maintenance with customers.
Post Possession Inspections
- Conduct one-month and one-year inspections with customers.
- Conduct warranty assessments as needed with customers.
- Coordinate and ensure trade r...