Job Description
We are looking for a web support specialist to join our Web team. Our team works in an agile environment, closely collaborating with back-end developers, front end developers and editors.
Overview
The team supports and develops approximately 160 websites focused on Hearing Aids and Hearing Care. These are built on a headless architecture using Sitecore DXP hosted in Microsoft Azure, with a Next.js frontend hosted on Vercel.
Main Responsibilities & Tasks
- Perform monthly server patching to maintain stable and secure web environments
- Handle incoming support tickets and provide first‑line troubleshooting to identify and resolve issues
- Execute website releases
- Manage Sitecore user access, roles, and permissions
- Install SSL certificates on web servers and Azure Application Gateway
- Perform Sitecore editor tasks related to content updates and publishing
- Monitor logs and system reporting tools (incl...