Job Description
Position: Team Member
Reports to: Shift Leader / Assistant Manager / General Manager
Job Overview
The Team Member is responsible for providing friendly, accurate, and efficient service to guests while preparing quality food products and maintaining a clean, safe, and organized restaurant environment. This role supports restaurant operations by delivering excellent guest service, following food safety standards, and ensuring compliance with Wendy's brand expectations and company procedures.
Key Responsibilities
Guest Service & Hospitality
- Greet guests promptly and courteously according to Wendy's service standards.
- Take guest orders accurately and efficiently using the POS system.
- Answer guest questions regarding menu items, promotions, and restaurant services.
- Ensure guests receive friendly, timely, and accurate service.
- Resolve basic guest concerns a...