Job Description
This is a fixed-term employment contract from June to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided. Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.
What You’ll Do
- Handle inbound calls, callback queues, chats, and email support.
- Manage 300+ weekly contacts (customer + provider support).
- Assist with app navigation, payments, scheduling, and service issues...