WFM & Business Analytics Lead — Bonus & Health Coverage

Scicom MSC Berhad is seeking a skilled Workforce Management & Analytics professional in Kuala Lumpur, Malaysia. This role focuses on workforce optimization, forecast capacity planning, and operational excellence within contact center operations. Candidates should possess a degree in technical fields and have over 5 years of relevant experience, preferably in IT Contact Centre delivery. The position offers an attractive salary and various benefits including annual leave and medical coverage.
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