💼 Full-Time Position

WFM Specialist: Data-Driven Scheduling (Onsite, Shifts)

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J-K Network Services
📍 muntinlupa, metro manila, Philippines
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Location
muntinlupa, Philippines
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Posted
June 06, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading BPO provider in the Philippines is seeking a Process Associate Specialist - WFM to manage workforce planning and support business units effectively. The ideal candidate should have a Bachelor's degree and at least 3 years of experience in Workforce Management within a BPO. Responsibilities include forecasting workloads, analyzing data trends, and advising on staffing needs. This role requires adaptable individuals who can thrive in shifting schedules and is based onsite in Muntinlupa.
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