💼 Full-Time Position

WFM Specialist - Real-Time Forecasting & Capacity (Hybrid)

🏢
Traveltechessentialist
📍 barcelona, cataluña, Spain
📍
Location
barcelona, Spain
📅
Posted
June 06, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading travel tech company based in Spain is seeking a WFM Specialist for a temporary replacement in the Customer Experience Team. This role involves optimizing outsourced centers' performance, maintaining key performance indicators, and using data-driven insights to improve operations. Ideal candidates will have 1-2 years of experience in contact center workforce activities, good analytical skills, and proficiency in Microsoft Excel. Join us for a rewarding career opportunity with great benefits and a hybrid work model.
#J-18808-Ljbffr