WFM Team Lead — BPO (Alabang, Onsite) | Growth & Benefits

A staffing solutions company is looking for a WFM Team Lead to work onsite in Alabang, Metro Manila. The ideal candidate will have a minimum of 4 years in BPO/BPM customer service and at least 2 years in a leadership position. Responsibilities include optimizing workforce, monitoring real-time requests, and making data-supported decisions. The position offers multiple benefits, including HMO for employees and dependents from day one, quarterly bonuses, and excellent career development opportunities.
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