Job Description
Summary:
Are you a highly motivated and persistent person?
Are you highly motivated, resilient, and someone who always follows through on promises?
If so, this could be the opportunity you've been looking for.
As a Technical Advisor, you'll be the calm in the storm for customers facing urgent water supply issues-like unexpected outages or low pressure. Using your quick decision-making and natural empathy, you'll tackle problems head-on to deliver the best results, first time, every time.
Whether you're guiding a customer to a quick fix over the phone or coordinating with our field teams to get the job done, you will take true ownership of every situation.
What You'll Do
Be the Voice of Calm: Act as the first point of contact for customers experiencing stressful, urgent water issues.
Problem-Solve on the Fly: Listen intently, assess the situation quickly, and determine the best course of action.
Coordinate Solutions: Own the custome...
Are you a highly motivated and persistent person?
Are you highly motivated, resilient, and someone who always follows through on promises?
If so, this could be the opportunity you've been looking for.
As a Technical Advisor, you'll be the calm in the storm for customers facing urgent water supply issues-like unexpected outages or low pressure. Using your quick decision-making and natural empathy, you'll tackle problems head-on to deliver the best results, first time, every time.
Whether you're guiding a customer to a quick fix over the phone or coordinating with our field teams to get the job done, you will take true ownership of every situation.
What You'll Do
Be the Voice of Calm: Act as the first point of contact for customers experiencing stressful, urgent water issues.
Problem-Solve on the Fly: Listen intently, assess the situation quickly, and determine the best course of action.
Coordinate Solutions: Own the custome...