Job Description
Customer Service Representative - Travel
Metro Manila | Onsite
Job Description
We are hiring Travel Customer Service Representatives to assist clients with bookings, itineraries, and travel inquiries. You will ensure smooth travel experiences and accurate information for every customer.
Responsibilities:
• Respond to travel inquiries via phone, chat, or email
• Assist with flight, hotel, or tour reservations
• Modify or cancel bookings as needed
• Document interactions and booking details accurately
• Escalate complex travel issues to supervisors
• Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
• Shifts may include nights, weekends, and holidays
• Paid training on travel systems and company processes
Requirements:
• High School or Senior High School graduate (College preferred)
• Excellent English communi...
Metro Manila | Onsite
Job Description
We are hiring Travel Customer Service Representatives to assist clients with bookings, itineraries, and travel inquiries. You will ensure smooth travel experiences and accurate information for every customer.
Responsibilities:
• Respond to travel inquiries via phone, chat, or email
• Assist with flight, hotel, or tour reservations
• Modify or cancel bookings as needed
• Document interactions and booking details accurately
• Escalate complex travel issues to supervisors
• Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
• Shifts may include nights, weekends, and holidays
• Paid training on travel systems and company processes
Requirements:
• High School or Senior High School graduate (College preferred)
• Excellent English communi...