Job Description
We're Hiring: ARC Support Specialist (Danish Market)
Location: Lisbon, Portugal (Remote + Relocation Support)
Accommodation Provided | International Applicants Welcome!
Looking for a dynamic career in a multicultural environment? Join as an ARC Support Specialist and be part of a global team committed to delivering outstanding customer service for one of the worlds leading brands.
Your Role:
As an ARC Support Specialist, you'll support customers throughout their order journeyfrom purchase to delivery and beyond. You will:
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Handle inquiries related to orders, shipping, payments, refunds, and returns
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Communicate with customers, carriers, financial institutions, and internal teams
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Work with sensitive data, complying with PCI and GDPR standards
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Resolve complex issues using internal kno...