Job Description
Role Summary
The Workday Delivery Head is responsible for leading the end-to-end delivery, governance, and operational excellence of Workday implementations, support engagements, and transformation programs. This role oversees delivery teams across Workday HCM, Payroll, Finance, Integrations, Reporting, Security, and AMS services while ensuring customer satisfaction, profitability, quality, and scalable delivery processes.
The ideal candidate combines strong Workday functional and program management expertise with leadership capabilities to drive large-scale enterprise transformations.
Key Responsibilities
Delivery Leadership
- Lead end-to-end delivery of Workday implementation, enhancement, and support programs.
- Establish delivery governance, project management standards, and operational KPIs.
- Ensure projects are delivered on time, within budget, and with high customer satisfaction.
- Manage mult...