Job Description
About the job Workforce Analyst_Hybrid BGC_100K
We are hiring for a Workforce/Reporting Analyst for a client in BGC
This is a hybrid role and the salary is up to 100K
Main requirement is at least 3 years of relevant experience with background on reporting, forecasting and capacity planning ideally in a BPO company
Qualifications
The Requirements
- Strong analytical and quantitative skills.
- Strong communication and presentation skills.
- Effective collaboration and problem-solving skills.
- Ability to collect, organize, synthesize data and summarize findings into simple, compelling visualizations and dashboards.
- Hands-on experience in creating volume forecasts, capacity models and resource plans in a back-office BPO or Shared Services environment.
- Ability to work within tight deadlines; balancing time across multiple, simultaneous projects that may involve dif...