Job Description
Job Description:
Agency Performance Management: Monitor, oversee vendor relationships and evaluate the performance of third-party manpower agencies against contractual KPIs (e.g., attendance rates, attrition, and worker quality). Vendor Accountability: Lead regular performance reviews with agency partners and execute corrective actions and improvement plans for under-performing vendors. Fulfillment Rate Monitoring: Track daily and weekly staffing fulfillment rates across the entire warehouse network to identify potential labor shortages before impact operations and strategically develop payment schemes to incentivize and improve vendor fulfillment performance. Stakeholder Liaison: Work closely with local Warehouse Leads to understand site-specific labor challenges and provide centralized support for headcount fulfillment. Compliance & Audit: Ensure all manpower agencies adhere to local labor laws and Shopee's internal code of conduct and safety standards.
Requirements:
Analyti...
Agency Performance Management: Monitor, oversee vendor relationships and evaluate the performance of third-party manpower agencies against contractual KPIs (e.g., attendance rates, attrition, and worker quality). Vendor Accountability: Lead regular performance reviews with agency partners and execute corrective actions and improvement plans for under-performing vendors. Fulfillment Rate Monitoring: Track daily and weekly staffing fulfillment rates across the entire warehouse network to identify potential labor shortages before impact operations and strategically develop payment schemes to incentivize and improve vendor fulfillment performance. Stakeholder Liaison: Work closely with local Warehouse Leads to understand site-specific labor challenges and provide centralized support for headcount fulfillment. Compliance & Audit: Ensure all manpower agencies adhere to local labor laws and Shopee's internal code of conduct and safety standards.
Requirements:
Analyti...