Job Description
An established regional banking institution with an extensive footprint across Asia, serving individuals, businesses, and corporate clients through a comprehensive range of financial services.
Work Arrangement : Onsite
Job Responsibilities
- Manage and execute workforce management functions including forecasting, capacity planning, scheduling, and reporting
- Monitor operational performance and ensure manpower planning aligns with business requirements
- Support workforce transformation initiatives and operational improvement projects
- Analyze workforce data and generate insights to improve efficiency and service levels
- Work closely with stakeholders and operations teams to support business continuity planning
- Identify operational risks and support issue resolution to maintain service stability
- Ensure workforce planning processes are aligned with operational and business objectives
- Lead and guide ...