💼 Full-Time Position

Workforce Management Specialist

🏢
DP Professionals
📍 Irving, Texas, United States
📍
Location
Irving, Texas, United States
📅
Posted
May 09, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

DPP is seeking a Workforce Management Specialist for an opportunity with our client in the Defense & Space Manufacturing industry.

 

Work location: Onsite in Irving, TX

Schedule: 9x80 B

Duration: 12 months

Term: W2 position

Work authorization: US Citizen

 

Position summary:

  • The Workforce Management Specialist will join an HR Service Center team in Irving, Texas.  

  • In this role you will own agent scheduling for phone, chat, case, and non phone work, monitor key performance indicators, and partner with leadership to ensure optimal staffing levels.

  • The ideal candidate is data driven, skilled at translating analytics into action, and comfortable handling a high volume of schedule change requests.


Key re...