Workforce Real Time Analyst (Alabang)

About the job Workforce Real Time Analyst (Alabang)

About the job WFM RTA (Alabang) | Onsite

Requirements:

• 1 year minimum experience in Workforce Management
• Candidate must possess at least a bachelor's/college degree.
• Excellent skills in scheduling and real-time time management a must
• Strong organizational skills to ensure critical timelines are met
• Ability to effectively prioritize workload in a fast-paced, real-time, and frequently changing environment while remaining detailed and organized
• Flexible and willing to work in shift schedules on-site

Responsibilities:

• Regularly performs volume and performance analysis and proactively communicate possible impacts to business
• Supports management with all necessary reports and planning models to facilitate the process of decision-making.
• Monitors actual activities and compares them to pla...