Job Description
Position Summary The Working Manager will own day-to-day management of the towing business while remaining hands-on in the field. This is not a desk-only role. When crews are deployed and an additional piece of equipment is needed, the Working Manager is expected to jump in a truck, run the call, and support the team. The right candidate is an experienced operator who leads from the front combining strong people management, dispatch judgment, and technical know-how across heavy and light-duty towing. Key Responsibilities Manage daily towing operations across a fleet of four heavy-duty and two light-duty trucks. Lead, schedule, and develop the towing team, including drivers and road technicians. Step into the truck and run calls when an additional unit is needed to cover demand or complex recoveries. Oversee dispatch decisions, response times, and customer communication to maintain service quality. Ensure DOT, FMCSA, and state-level compliance for drivers, equipment, and recordkee...