Workplace Host

Job Description We are looking for a welcoming and approachable host who provides excellent customer service, helps create positive workplace experiences through events and thoughtful touches, and serves as a key point of contact for colleagues and visitors. Key Responsibilities Welcome visitors and colleagues in person and via telephone, handling enquiries promptly by email or referral Work flexibly between Client Reception and the wider workplace, depending on business requirements Act as the main point of contact for colleagues on the floor and in the lobby, providing concierge-style support Support client visits by delivering a warm, professional, and engaging front-of-house experience Assist with customer service initiatives, events, and activities that enhance the colleague experience Build positive relationships and capture guest and colleague preferences to personalise future visits Support the Workplace Lead with operational decisions and processes that improve engagement and ...