Job Description
Location: Malaysia - Kuala Lumpur
About The Client
We are hiring on behalf of a global digital workspace solutions provider specializing in VDI and DaaS across multi-cloud environments.
Job Overview
The Resident Engineer Workspace ONE will provide Level 3 technical support, administration, and operational management of Omnissa Workspace ONE, ensuring platform stability, security, and efficient endpoint management across the enterprise environment.
Key Responsibilities
- Provide Level 3 support for Omnissa Workspace ONE (UEM, Access).
- 3+ years of experience with Omnissa / VMware Workspace ONE.
- Manage device enrollment, application deployment, user access, and security policies.
- Monitor system health and perform preventive maintenance.
- Troubleshoot incidents and perform root cause analysis.
- Support upgrades, patching, backup, and recovery activities.
- Coordinate with...