💼 Full-Time Position

x2 IT Service Desk Engineer

🏢
Success Human Resource Centre Pte Ltd.
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 28, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Compensation

Up to $3200

Period

Contract (1 Year)

Location

AMK

Working Hours

Monday – Friday (8:30 am to 5:30 pm)

Responsibilities
  • Central point of contact for all IT related incidents and service requests
  • Support team handling IT related problems for all staff in company
  • Responsible for meeting customer satisfaction and continuous service delivery demands (Email, Phone, In person for walk‑in customers and self‑services)
Qualifications
  • Assist in supporting the call center operations
  • Work closely with the team, motivating and coaching them
  • Hosting 1‑2‑1s and team meetings
  • Manage day‑to‑day activities, prioritise and make risk/impact assessments within existing processes and procedures towards achieving SLAs
  • Reporting to the IT Service Desk Manager
  • Able to make good decisions on improving processes within the ...