Job Description
Job Title: Senior UX / User Research Specialist (Product Quality & Localized Experience)
Location: Remote / (Specify if needed)
Continuously monitor and analyze product experience metrics (e.g., NPS, conversion rate), providing insightful localized feedback to the HQ team.
Conduct regular user research, competitive benchmarking, and expert reviews to identify product experience gaps and opportunities across different international markets.
Apply both qualitative and quantitative research methods (surveys, interviews, usability testing, behavioral data analysis, etc.) to deeply understand local user needs, behaviors, and pain points.
Collaborate cross-functionally with Product, Design, Data, Marketing, and Engineering teams across regions to drive localized experience optimization and ensure continuous product quality improv...