Job Description
1. 负责西餐厅日常运营管理，包括餐前准备、现场服务协调、出品质量监督及收市检查；
2. 统筹安排服务团队排班、培训与绩效反馈，提升服务标准与顾客满意度；
3. 协同厨房部门把控菜品呈现、出品时效与食品安全规范，落实餐饮服务流程标准化；
4. 处理顾客咨询、投诉及特殊需求，及时响应并妥善解决现场运营问题；
5. 执行成本控制措施，定期盘点物料库存，协助编制月度经营分析报告。
1. 大专及以上学历，餐饮管理、酒店管理或相关专业优先；
2. 具备3年及以上西餐厅一线服务及基层管理经验，有高端餐饮品牌工作经验者优先；
3. 熟悉西餐服务流程、酒水知识及国际餐饮服务礼仪，具备基础英语沟通能力；
4. 具备良好的组织协调能力、服务意识与抗压能力，能适应轮班及节假日工作安排；
5. 遵守国家劳动法律法规，无违法违纪记录，认同企业价值观与服务理念。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual o...
2. 统筹安排服务团队排班、培训与绩效反馈，提升服务标准与顾客满意度；
3. 协同厨房部门把控菜品呈现、出品时效与食品安全规范，落实餐饮服务流程标准化；
4. 处理顾客咨询、投诉及特殊需求，及时响应并妥善解决现场运营问题；
5. 执行成本控制措施，定期盘点物料库存，协助编制月度经营分析报告。
1. 大专及以上学历，餐饮管理、酒店管理或相关专业优先；
2. 具备3年及以上西餐厅一线服务及基层管理经验，有高端餐饮品牌工作经验者优先；
3. 熟悉西餐服务流程、酒水知识及国际餐饮服务礼仪，具备基础英语沟通能力；
4. 具备良好的组织协调能力、服务意识与抗压能力，能适应轮班及节假日工作安排；
5. 遵守国家劳动法律法规，无违法违纪记录，认同企业价值观与服务理念。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual o...