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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Welcome and greet guests warmly upon arrival.
- Escort guests to their assigned tables and provide menus when necessary.
- Ensure guests receive prompt and professional assistance.
Reservations Management
- Handle restaurant reservations through phone calls, emails, and walk-ins.
- Maintain accurate reservation records and table arrangements.
- Coordinate seating arrangements to maximize guest satisfaction and operational efficiency.
Guest Service
- Address guest inquiries, requests, and concerns in a courteous manner.
- Coordinate with the restaurant team to accommodate special guest requests.
- Maintain knowledge of restaurant promotions, menu offerings, and operating hours.
Communication & Coordination
- Coordinate with service staff and kitchen team regarding guest flow and reservations.
- Assist in managing waitlists during peak dining hours.