💼 Full-Time Position

XTN-F674798 | GLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE)

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KMC Careers
📍 muntinlupa, metro manila, Philippines
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Location
muntinlupa, Philippines
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Posted
June 23, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

XTN-F | GLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE)

Job Openings XTN-F | GLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE)

About the job XTN-F | GLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE)

We’re on the lookout for aGlobal Service Desk Analyst who can bring both technical expertise and top‑notch customer service to the team. In this role, you’ll be the go‑to person for troubleshooting, ticket management, and team support — ensuring seamless IT service delivery across our global operations.

  • Health Insurance/HMO
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves
  • Provide first‑level technical support by troubleshooting issues and managing service requests through ticketing systems (e.g., ServiceNow).
  • Deliver excellent customer service by addressing inquiries in both Mandarin and English, ensuring clear communication and timely resolution....