Job Description
Level Experienced
Education Level 4 Year Degree
Category Business Development
Description
Join our team as a Yardi Support Specialist, where you’ll serve as a key resource for troubleshooting system issues and supporting end users across the organization. In this role, you’ll manage support tickets, assist with system enhancements, and collaborate with cross-functional teams to improve processes and user experience. This is a great opportunity for someone with Yardi experience who enjoys problem-solving and delivering strong customer support.
Responsibilities
+ Serve as the primary Tier 1 support resource for Yardi and RentCafe tickets, providing timely, professional responses to end users
+ Troubleshoot and resolve basic system issues, including navigation, data entry errors, report questions, and standard process inquiries
+ Escalate complex issues to internal subject matter experts or Yardi...
Education Level 4 Year Degree
Category Business Development
Description
Join our team as a Yardi Support Specialist, where you’ll serve as a key resource for troubleshooting system issues and supporting end users across the organization. In this role, you’ll manage support tickets, assist with system enhancements, and collaborate with cross-functional teams to improve processes and user experience. This is a great opportunity for someone with Yardi experience who enjoys problem-solving and delivering strong customer support.
Responsibilities
+ Serve as the primary Tier 1 support resource for Yardi and RentCafe tickets, providing timely, professional responses to end users
+ Troubleshoot and resolve basic system issues, including navigation, data entry errors, report questions, and standard process inquiries
+ Escalate complex issues to internal subject matter experts or Yardi...